Return, exchange & reimbursement

Return & reimbursement

  • We guarantee that the details of the description of products represent the product. In the event that the item deviates from the quality specified in the description, the money will be completely refunded without giving any reason.
  • For S925 Jewelry is a guarantee of 100 days. Guarantee for color & quality. 
  • You can do the item within 14 days after receiving the article Without information, without any problems Exchange/return. For more information, please contact technical support.
  • Exchange and return only applies to unused and non -worn goods with the original labels.
  • The return/exchange corresponds to the high -quality pieces of jewelry.
  • Ear rings are excluded from returns/exchange for hygienic reasons.
  • If you find that you do not want the article, please contact our service support by chat at the bottom right on the main page of the MCBill's Shops, or via WhatsApp on the number: +49178807657, or by email address: germany@mcbill.co.

Thank you for your understanding and have fun shopping.