Black Week Sale: Gratis 925er Silber Kette ab 50€

10% Extra-Rabatt Code:WILLKOMM10

Faqs

Below you will find frequently asked questions about frequent concerns of our customers ..
If you have any further questions, please send them germany@mcbill.co.

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frequently asked Questions

Q: "How can I buy products in your online shop?"

To buy products, simply navigate through our website, select the desired items and add it to your shopping cart. Then go to the checkout, follow the instructions and complete the purchase.

Q: "Which payment methods do you accept?"

Available payment methods:

1/ PayPal.

2/ credit cards (Visa, Mastercard).

3/ Klarna.

4/ bank transfer.

5/ Apple Pay.

6/ Google Pay.

7/ immediately.

etc.

Q: "How high are shipping costs?"

Germany
We offer lightning shipping within Germany from 1-2 working days for € 2.99

From € 9 order value you will receive free shipping

Q: "How do I properly care for my jewelry?"

Each jewelry type requires different care. Please read the care instructions on the product page or on the supplied instructions. In general, we recommend keeping jewelry from water, perfumes and cosmetics away in order to extend the service life.

Q: "How can I contact customer service ??"

You can contact our customer service by email at [germany@mcbill.co] or by phone/WhatsApp at [+491778807657]. We are happy to answer your questions.

Q: "Are there any discounts for large orders?"

Yes, we offer special discounts for large orders. Please contact us for more information and individual offers.

General terms and conditions of MCBILL §1 Application to entrepreneurs and conceptual definitions (1) The following general business conditions apply to all deliveries between us and a consumer in their version valid at the time of order. Consumer is every natural person who concludes a legal transaction for purposes who, mostly, cannot be attributed to their commercial or independent professional activity (§ 13 BGB). §2 Case of a contract, storage of the contract text (1) The following regulations on the conclusion of the contract apply to orders via our internet shop http://www.mcbill.co. (2) In the event of the conclusion of the contract, the contract comes with McBill Jehaededdin J. A. Meqbil Knappenstr. 5 D-47198 Duisburg Registration number Register Court Duisburg conditions. (3) The presentation of the goods in our internet shop does not represent a legally binding contract offer on our part, but are only a non -binding request to the consumer. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract. (4) When entering an order in our internet shop, the following regulations apply: The consumer submits a binding contract offer by successfully going through the ordering procedure provided for in our internet shop. The order takes place in the following steps: 1) Selection of the desired goods 2) Confirm by clicking the "Order" buttons 3) Check the information in the shopping cart 4) Activity of the button "Zur Kasser" 5) Registration in the internet shop after registration and entering the registration information (email address and password). 6) Recruiting or correction of the respective data entered. 7) Sending the order by clicking the "Order" or "Buy" or "Buy" button The consumer can get back to the website, on which the customer's information is recorded and correct input errors, can return to the website in the "Back" button contained in the Internet browser used in the binding order of the order. Close the internet browser cancel the ordering process. We confirm the receipt of the order directly by an automatically generated email ("order confirmation"). With this we accept your offer. (5) Storage of the contract text for orders via our internet shop: We save the contract text and send you the order data and our terms and conditions by email. You can also view the terms and conditions at any time at https://mcbill.co/pages/agb. You can view your past orders in our customer area under my account-> my orders. §3 prices, shipping costs, payment, due date (1) The prices given contain the statutory sales tax and other price components. There are also any shipping costs. (2) The consumer has the option of paying in advance, cash on delivery, direct debit, PayPal, credit card (Visa). (3) If the consumer has chosen the payment in advance, he undertakes to pay the purchase price immediately after the conclusion of the contract. Insofar as we deliver by cash on delivery, the due date of the purchase price claim comes with receipt of the goods. §4 delivery (1) Unless we have given this differently in the product description, all items we offer are ready for dispatch. The delivery takes place here in the latest within 2 working days. The deadline for the delivery in the event of payment in advance begins to run on the bank commissioned with the transfer and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or statutory holiday at the delivery location, the deadline ends on the next working day. (2) The risk of random doom and the random deterioration of the sold item also only passes to the buyer to the buyer when buying the shipment. §5 Reference to retention of title We reserve ownership of the goods until the purchase price is paid in full. **************************************************************************************************** §6 Right of withdrawal of the customer as a consumer: Right of Withdrawal Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity: Right of withdrawal Right of withdrawal You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days, from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you have to McBill Jehaededdin J. A. Meqbil Knappenstr. 5 D-47198 Duisburg Email germany@mcbill.co Fax 015736148056 Using a clear explanation (e.g. a letter sent by post, fax or email), information about your decision to cancel this contract. You can use the attached sample cancellation form for this, but this is not prescribed. Revocation consequences If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is. You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days. We bear the costs of returning the goods End of revocation **************************************************************************************************** §7 cancellation form Sample cancellation form (If you want to revoke the contract, please fill out this form and send it back.) At : McBill Jehaededdin J. A. Meqbil Knappenstr. 5 D-47198 Duisburg Email germany@mcbill.co Hereby revoked (s) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*) _____________________________________________________ Ordered on (*)/received on (*) __________________ Name of the consumer (s) _____________________________________________________ Address of the consumer (s) _____________________________________________________ Signature of the consumer (s) (only when notifying paper) __________________ Date __________________ (*) Incorrect painting. §8 Warranty The legal warranty regulations apply. §9 Contract language As contract language german will be available exclusively. **************************************************************************************************** §10 customer service Our customer service for questions, complaints and complaints is available on weekdays from 9:00 a.m. to 6:30 p.m. Telephone: 015736148056 Fax: 015736148056 Email: germany@mcbill.co available.